https://cleanyards.ca/ Privacy Policy
Type of website: Service Business
Effective date: 28th day of February, 2024
https://cleanyards.ca/ (the "Site") is owned and operated by CleanYards Landscaping Inc.. CleanYards Landscaping Inc. can be contacted at:
contact@cleanyards.ca
(613) 800-6895
5727 Belmeade Road, Osgoode, Ontario, K0A2W0
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
- The personal data we will collect;
- Use of collected data;
- Who has access to the data collected;
- The rights of Site users; and
- The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
Consent
By using our Site users agree that they consent to:
- The conditions set out in this Privacy Policy; and
- The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
- IP address;
- Location;
- Hardware and software details;
- Clicked links; and
- Content viewed.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
- First and last name;
- Email address;
- Phone number; and
- Address.
This data may be collected using the following methods:
- We collect data through user-submitted forms on our website. Users voluntarily enter information into these forms, which may include personal details such as name, email address, and other relevant information. The data is submitted by the users themselves during interactions with our site, such as when filling out a contact form, or participating in surveys. The information provided in these forms is then securely transmitted to our servers for processing and storage.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
- Website Improvements.;
- Analytics and Optimization.;
- Performance Monitoring.; and
- Content Optimization..
The data we collect when the user performs certain functions may be used for the following purposes:
- We use the data collected through user-submitted forms to facilitate communication with our users. The primary purpose of collecting this information is to contact users regarding our services, respond to inquiries, provide customer support, and share relevant updates. By submitting the form, users consent to being contacted by us for these purposes. We may use the provided contact details, such as email addresses or phone numbers, to send promotional materials, newsletters, or other communications related to our services. Users have the option to opt-out of such communications at any time by following the instructions provided in the communication or by contacting us directly.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Third Parties
We may share user data with the following third parties:
- Hotjar.
- Meta
We may share the following user data with third parties:
- We may share certain user data with third-party services, such as Hotjar, and Meta, for analytics and user behavior tracking. This data may include aggregated information about user interactions with our website, such as mouse movements, clicks, and other engagement metrics. However, we do not disclose personally identifiable information unless explicitly stated and with user consent. Please refer to the privacy policies of these third-party services for more details on the specific data they may collect and how they handle it.
We may share user data with third parties for the following purposes:
- We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
- If the law requires it;
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
We implement various security measures to safeguard user data. These measures include, but are not limited to, encryption protocols, access controls, and regular security audits. Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between the user's browser and our servers. Access to user data is restricted to authorized personnel and is protected by strong authentication mechanisms.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
Sebastien Pilon
sebastien@cleanyards.ca
(613) 890-7464
5727 Belmeade Road, Osgoode, Ontario, K0A2W0
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We do not use cookies on our Site.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Sebastien Pilon, at:
sebastien@cleanyards.ca
(613) 890-7464
5727 Belmeade Road, Osgoode, Ontario, K0A2W0
